Privacy Policy
How Nuju handles your data
Your privacy is a core part of the product. This page covers what we collect, why we collect it, and how we protect it.
Information we collect
- Account information such as email address and display name
- Journal entries including mood ratings, text, and voice notes when applicable
- Preferences such as language, theme, and coach persona
- Usage and device information needed to operate the app securely
- AI-generated insights like patterns and summaries derived from your entries
How we use it
- Provide journaling, mood tracking, and AI companion features
- Generate personalized insights, trends, and summaries
- Maintain account history, streaks, and progress statistics
- Process payments for paid access plans
- Protect the product against abuse and security issues
AI processing and sharing
Your journal entries are processed to deliver supportive responses and pattern recognition. AI-generated insights stay attached to your account. We do not use your personal journal content to train general-purpose AI models.
We do not sell personal data. Limited information may be shared with service providers for hosting, authentication, payments, analytics, and AI operations.
Retention and your rights
You can request access, correction, export, or deletion of your data. Account deletion removes associated data within 30 days unless a longer retention window is required by law.
Questions about privacy
Email hello@nuju.app if you need help with privacy requests or data concerns.
Explore the trust pages around this policy
Policy
Terms of Service
Review account rules, paid access terms, and how Nuju should be used.
Help
Support and FAQ
Find help with export, billing, account access, and everyday questions.
Support
Contact Nuju
Reach the team if you need help with data, account requests, or feedback.
Safety
Medical Disclaimer
See the safety boundary between journaling support and professional mental health care.