Contact
Contact the Nuju team
Reach out for support, billing questions, bug reports, or anything blocking your journaling experience.
Email us directly
We typically respond within 24 to 48 hours.
What we can help with
Billing
Billing and paid access
Questions about subscription access, lifetime purchases, renewals, or checkout problems.
Access
Account and login issues
Trouble signing in, changing your email, recovering access, or exporting your journal.
Product
Bug reports
Anything broken in journaling, install flow, coaching, pricing, or navigation.
Feedback
Product feedback
Suggestions, clarity issues, or ideas that would make Nuju more useful in real life.
The fastest way to help us reply well is to include what happened, what screen you were on, and the email tied to your account if the issue is billing or access related.
Before you send a message
Help
Support and FAQ
Best for account questions, export help, billing basics, and feature answers.
Setup
Install Nuju
Best if you need help adding Nuju to your phone or desktop.
Trust
Privacy Policy
Best for questions about journal data, AI processing, or account deletion.
Keep moving without waiting on email
Help
Support and FAQ
Find quick answers about billing, export, entries, and account access.
Product
About Nuju
Read the mission, product values, and how Nuju is designed to feel useful fast.
Trust
Privacy Policy
See how journal data, AI processing, and account deletion are handled.
Policy
Terms of Service
Review account rules, payment terms, and access basics.